You contact potential patients instantly, qualify them and help them book their first visit.
Responsibilities
- Respond instantly to every incoming request.
- Qualify the patient and identify the best appointment for their case.
- Book the first visit and confirm attendance.
- Win back patients who did not end up booking.
Requirements
- Experience in customer care, sales or scheduling.
- Warm approach and good communication by phone and message.
- Consistent follow-up focused on booking.