We call every patient within minutes and book the appointment
Every enquiry that lands on your site gets a call and a WhatsApp from our team. We answer questions, filter out the ones who do not fit and leave the first visit booked in your calendar. Your front desk stops chasing the phone.
You pay for resultsNo lock-inOne invoice
Minutes
To first contact
The sector average is 42 hours, and one enquiry in three is never contacted at all.
The best ad in the world is useless if nobody calls.
The enquiry arrives at seven in the evening. Your front desk is closing the practice, and tomorrow the calendar starts first thing. By the time someone returns the call, the patient has booked elsewhere. That is not a failure of your team: nobody can work the desk and the phone at the same time.
Whoever answers first gets the patient
21x
more likely to qualify an enquiry when you answer in 5 minutes rather than 30
MIT / Lead Response Management Study
35 - 50%
of sales go to the supplier who responds first
InsideSales / Forrester
44%
give up after a single attempt, when most closes need five or more
Brevet Group
We keep trying as often as it takes, at the hours patients actually pick up.
What's included
A team trained in the health sector handling everything between the enquiry and the first visit.
- Call and WhatsApp to every patient the moment the enquiry lands
- Repeat attempts at different hours until we reach them
- Answers to questions and the usual objections handled
- Qualification: we filter out the ones who do not fit your clinic
- First visit booked straight into your calendar
- Reminders by WhatsApp, SMS and email before the appointment
- Instant alert to your team for every interested patient
- Monthly report of contacts, appointments booked and attended
How we work
The enquiry lands
It makes no difference whether it came from your ads, from Google or from your website. The clock starts the moment it arrives.
We contact and qualify
We call and message on WhatsApp. We answer questions, explain the treatment and check that it fits your clinic.
We book and remind
We put the appointment in your calendar and send reminders up to the day of the visit to cut no-shows.
An unanswered enquiry does not wait. It books somewhere else.
The same thing, bought separately
This is the complete patient-acquisition operation for a clinic and what it costs to buy from separate suppliers. The highlighted rows are what this page covers.
| Task | Who does it | Typical cost |
|---|---|---|
| Build and run the ads | Marketing agency | 600 - 1,500 €/mo |
| Chase every enquiry | Reception or your own staff | 1,600 - 2,400 €/mo |
| Book and attend | Your team | On payroll |
| Follow-up and reactivation | Nobody | 0 €, revenue lost |
| Build and maintain the website | Web agency | 300 - 1,200 €/mo |
| Get found on Google | SEO agency | 400 - 1,500 €/mo |
| Publish content and reports | Content agency | 500 - 2,000 €/mo |
| Post on social | Freelance or agency | 300 - 1,200 €/mo |
| Outreach and growth on LinkedIn | Community manager or sales rep | 800 - 2,000 €/mo |
| Manage reviews and reputation | Reputation agency | 300 - 800 €/mo |
Separately
4,800 - 12,600 €/mo
Several invoices, several contacts, and gaps in between them.
With us
from 499 €/mo
One team, one invoice, and nobody waiting on anybody else.
This is one step, not the whole journey
Bringing the patient in counts for little if nobody calls them, if your website does not convince, or if your reviews stall the decision. We cover all seven steps, which is why none of them falls between two suppliers.
- 01Advertising and acquisition02SEO on Google and the AIs03Your website04Social and content
In the free review we explain how each step fits your clinic and which one is worth starting with.
Clinics already running one joined-up process
Not just more enquiries: a system that turns them into attended appointments.
We have been working with 360 for several years and they have always been professional and reliable. They have helped us grow the business and build steady acquisition funnels that bring a constant flow of patients. They also look after our reputation and our social media.
360 Clinic Consulting helped us stop treating patient acquisition as just advertising. They improved the full process: campaign strategy, lead follow-up, appointment booking and reporting. The biggest change was that every enquiry finally had a clear next step.
Before working with 360, we were generating leads but losing too many because follow-up was inconsistent. Their team gave us a more structured system to contact, qualify and book patients into the clinic.
What stood out was the speed and organisation. Leads were contacted quickly, the messaging was professional, and we had much better visibility over what was happening between the first enquiry and the booked appointment.
360 gave us one joined-up process instead of separate providers working in isolation. Marketing, lead management, appointment booking and follow-up all became part of the same patient acquisition system.
We were spending on campaigns but did not have enough control over what happened after a patient filled in a form. 360 helped us close that gap with faster contact, better follow-up and clearer reporting.
The value was not just in getting more enquiries. It was in improving how those enquiries were handled. The team helped us reduce missed opportunities and turn more interest into real appointments.
360 Clinic Consulting understood that every specialty has a different patient journey. They helped us build a more consistent process across campaigns, WhatsApp, phone follow-up and appointment coordination.
Their approach was practical and focused on execution. Instead of only giving advice, they helped us organise the actual flow from new enquiry to booked visit, including reminders and recovery of patients who had gone cold.
For high-value treatments, follow-up matters. 360 helped us create a more professional patient journey, making sure interested patients were contacted properly, informed clearly and followed up without pressure.
Working with 360 gave us a clearer view of our acquisition funnel. We could see where enquiries were coming from, how they were being handled, and where improvements were needed to generate more attended appointments.
A site scoring 88 out of 100 that was not bringing in patients
We audited the site of a dental group we work with. Technically spotless, and ranking on the first page of Google for eighteen searches, eight of them in the top three. The problem was none of those numbers.
3-clinic dental group
A client of ours
- Over 44,000 patients
- 4.8 stars on Google
- Audit dated 3 August 2026
What the audit said
- 88/100
- overall score
- 100/100
- technical
- 100/100
- content
- 18
- searches in the top 10
And this is what it ranked for
Real positions measured on Google Spain.
- 1[nombre de la clínica] dentista[clinic name] dentistTheir own brand
- 2[nombre de la clínica][clinic name]Their own brand
- 3cómo curar las boquerashow to cure mouth soresInformational query
- 4comida blancawhite foodUnrelated
- 4cómo saber si tengo tonsilolitosdo I have tonsil stonesInformational query
- 5piorrea antes y despuésgum disease before and afterInformational query
- 6tonsilolitos cómo eliminarloshow to remove tonsil stonesInformational query
The diagnosis
The highest positions are their own name, which they already had. Of the rest, not one belongs to somebody who wants to book. A person looking up how to cure mouth sores is not choosing a dentist, and a person searching for white food is not looking for a clinic at all: they land there through a coincidence with the practice name. A hundred and seventeen articles were generating almost all of the traffic and almost none of the appointments.
What we do about it
The job is not to rebuild the site. It is to keep every URL that already ranks, because that is where years of authority sit, and build on top of it what does not exist yet: one page per treatment and one per area, written for somebody who has already decided to be treated and is only choosing where.
This is the part almost nobody does. It is easy to see 88 out of 100 and call the work finished.
Flat monthly fee, no lock-in
You know what you pay before you start. Ad spend is separate and you decide it.
Acquisition
499 €/month
Ads, contact within minutes, appointment booking and patient reactivation.
- Ad production: video, image and copy
- Publishing, A/B tests and monthly reporting
- Every patient contacted by call and WhatsApp, within minutes
- Qualification, booking and appointment follow-up
- Reactivation campaigns for patients who went cold
Growth 360
Most chosen999 €/month
Everything above plus your website, your positioning, your content, your social and your reputation.
- Everything in the Acquisition plan
- A fast, optimised website, built and maintained by us
- Full SEO audit and technical fixes every month
- Up to 30 articles published on your site each month
- In-depth sector reports as a patient magnet
- Keyword and competitor research, tracked over time
- Managed presence on LinkedIn, Instagram and Facebook
- Outreach by LinkedIn, WhatsApp and email, with replies handled
- Reviews and reputation managed on your Google listing
Frequently asked questions
Still have one? Message us on WhatsApp or call, and we will answer it straight.
Do you speak on behalf of my clinic?
Yes. We introduce ourselves with your clinic name, in the tone you set, using your treatment information. To the patient, we are your team.
What happens to my receptionist?
They stop chasing calls and focus on the patients in front of them, which is where they add value. We do not replace your team: we take away the work they cannot do while staffing the desk.
How do you book into my calendar?
We connect to your scheduling system, or work from a shared calendar if you would rather not give access. You set the available slots and the rules.
What hours do you make contact?
We cover wide windows, evenings included, which is when most patients leave their details and when your front desk can no longer answer the phone.
Are there extra costs?
Call minutes are billed per minute at cost. For a typical clinic volume that is a few euros a month, itemised on your invoice.
Do you work with my specialty?
Yes. We work with every kind of private medical clinic: dental, aesthetics, dermatology, physiotherapy, ophthalmology, hair transplant, gynecology and more.
Count how many enquiries went cold last month
We will look at how your interested patients are handled today and tell you how many first visits you are leaving on the table.