Patient acquisition for ophthalmology clinics
Eye surgery is frightening and expensive. We attract the patient who is already considering it, answer their questions on the phone and book the suitability test, which is where the decision is really made.
From 499 EUR a monthNo lock-inMonthly reporting
The test
The step that matters
People who attend the suitability test go on to surgery at a very high rate. The whole funnel points there.
Nobody has eye surgery because of an advert.
They have it after someone calmly explained the difference between techniques, how long recovery takes and what happens if it goes wrong. That is the step almost no clinic covers: between the click and the operating theatre there is a conversation, and usually nobody is having it.
Whoever answers first gets the patient
21x
more likely to qualify an enquiry by answering in 5 minutes rather than 30
MIT / Lead Response Management Study
23%
of the companies audited never replied at all to an enquiry sent through their own website
Harvard Business Review, "The Short Life of Online Sales Leads" (2011), audit of 2,241 companies
42 h
was the average time taken to reply by the ones that did respond
Harvard Business Review, "The Short Life of Online Sales Leads" (2011)
Your team is treating patients. We are on the phone with the next one.
What we run for you
Laser refractive surgery, intraocular lenses, cataracts, presbyopia, retina and eye examinations.
- Google, Facebook and Instagram campaigns for your treatments
- Every patient contacted by phone and WhatsApp, within minutes
- Qualifying, booking the first visit and sending reminders
- Reactivating dormant patients and unclosed quotes
- Your website, built and maintained, with a page per treatment
- Ranking in Google and in the answers assistants give
- Up to 30 articles and sector reports published a month
- Social media managed, plus outreach by LinkedIn, WhatsApp and email
- Google reviews watched, answered and improved
- A monthly report with cost per first visit and appointments attended
How we work
We look at your clinic
Your area, your treatments, your competitors, and how interested patients are handled today.
We build the operation
Campaigns, website, content and a contact team. All under your brand and coordinated by us.
We measure and adjust
Cost per first visit, appointments attended and real return. We scale what works and cut what does not.
Between thinking about it and having it done, there is a test. Your job is to get it booked.
Client results
Not just more enquiries: a system that turns them into attended appointments.
72
new patient enquiries in the first month
19
appointments recovered from leads that had gone cold
€14,800
in treatment booked by patients the clinic already had
What our clients say
We have been working with 360 for several years and they have always been professional and reliable. They have helped us grow the business and build steady acquisition funnels that bring a constant flow of patients. They also look after our reputation and our social media.
Salud Dental Blanco · MadridBefore working with 360, we were generating leads but losing too many because follow-up was inconsistent. Their team gave us a more structured system to contact, qualify and book patients into the clinic.
Dra Viany · MadridWant to see where your clinic is losing potential patients?
Request a free analysisExplore all our services
You can hire them separately or all together. Open each one to see what it includes and what it costs.
- 01Advertising and acquisition
- 02SEO on Google and the AIs
- 03Your website
- 04Social and content
- 05Contact and booking
- 06Follow-up and reactivation
- 07Reputation and reviews
- 08Website legal compliance
In the free assessment we tell you which ones your clinic needs and which to start with.
Flat monthly fee, no lock-in
You know what you pay before you start. Ad spend is separate and you decide it.
Acquisition
499 €/month
Ads, contact within minutes, appointment booking and patient reactivation.
- Ad production: video, image and copy
- Publishing, A/B tests and monthly reporting
- Every patient contacted by call and WhatsApp, within minutes
- Qualification, booking and appointment follow-up
- Reactivation campaigns for patients who went cold
Growth 360
Most chosen999 €/month
Everything above plus your website, your positioning, your content, your social and your reputation.
- Everything in the Acquisition plan
- A fast, optimised website, built and maintained by us
- WCAG 2.1 AA accessibility verified, with a dated report to evidence compliance
- Full SEO audit and technical fixes every month
- Up to 30 articles published on your site each month
- In-depth sector reports that bring patients to your site
- Keyword and competitor research, tracked over time
- Managed presence on LinkedIn, Instagram and Facebook
- Outreach by LinkedIn, WhatsApp and email, with replies handled
- Reviews and reputation managed on your Google listing
Frequently asked questions
Still have one? Message us on WhatsApp or call, and we will answer it straight.
How do you handle fear of surgery?
With information and no pressure. Our team explains the procedure, the recovery and what to expect, and anything clinical goes straight to you. The point of the call is to book the test, not to close surgery over the phone.
What about patients who are not candidates?
We filter them out before they take up space in your diary, with basic questions about age, prescription and history. It saves consulting time and avoids the frustration of a test that was never going anywhere.
Is there a minimum contract?
No. The fee is monthly and you can stop whenever you want. We would rather you stayed because it works.
Is the ad spend included?
No. The fee covers our work. You pay Google and Meta directly and you decide how much to invest. Call minutes are billed separately, per minute and at cost.
What if I already have an agency?
We look at what you have and tell you what we would change and why. If your agency is doing a good job, we will tell you that too.
Do you work with small clinics?
Yes. From single-practitioner practices up to groups with several sites. What changes is the volume of campaigns, not the service.
Get a free analysis of your clinic
We tell you where you are losing patients, what a first visit really costs you, and what we would do in the first 30 days.
Free analysis of your clinic
Report in 24 h. No obligation.