The patients you already have are worth more than the ones you have not met
Your database holds unclosed treatment plans, half-finished courses of treatment and patients who have not been back in two years. We segment them, call them and message them on WhatsApp until they are back in your calendar.
From 499 EUR a monthNo lock-inMonthly reporting
0 €
No ad spend
Winning back a patient who already knows you does not cost a click. It just needs someone to call.
Your database is your cheapest campaign.
Every treatment plan that did not close cost money to win: the ad, the call, the first visit, the chair time. It is all paid for and none of it is billed. A patient who has already been to your clinic and walked out with a quote in their hand is the most qualified contact you will ever have, and almost nobody calls them back.
Nobody follows up, and that is where the money is
44%
give up after a single attempt, when most closes need five or more
Brevet Group
21x
more likely to qualify an enquiry when you answer in 5 minutes rather than 30
MIT / Lead Response Management Study
35 - 50%
of sales go to the supplier who responds first
InsideSales / Forrester
We make the fifth attempt, and the sixth, in the right tone and without hounding the patient.
What's included
We work your database like a campaign, with segments, messages and measurement.
- Analysis and segmentation of your patient database
- Identification of unclosed treatment plans and unfinished courses
- Call and WhatsApp campaigns by segment
- Messages matched to the reason they stopped coming
- Post-visit follow-up to keep the patient with you
- Recovery of check-ups and phased treatments
- Appointment booked straight into your calendar
- Report of patients won back and the revenue they brought
How we work
We analyse your database
We go through your records and rank them by likelihood of returning: recent quotes first, long-inactive patients after.
We make contact with judgement
Each segment gets a different message. A quote from three weeks ago is not the same conversation as a patient from three years ago.
We book and measure
We put the appointment in and report how many patients came back and how much revenue they brought with them.
Revenue already sitting in your database, without another euro of ad spend.
Client results
Not just more enquiries: a system that turns them into attended appointments.
72
new patient enquiries in the first month
19
appointments recovered from leads that had gone cold
€14,800
in treatment booked by patients the clinic already had
What our clients say
We have been working with 360 for several years and they have always been professional and reliable. They have helped us grow the business and build steady acquisition funnels that bring a constant flow of patients. They also look after our reputation and our social media.
Salud Dental Blanco · MadridBefore working with 360, we were generating leads but losing too many because follow-up was inconsistent. Their team gave us a more structured system to contact, qualify and book patients into the clinic.
Dra Viany · MadridWant to see where your clinic is losing potential patients?
Request a free reviewExplore all our services
You can hire them separately or all together. Open each one to see what it includes and what it costs.
- 01Advertising and acquisition
- 02SEO on Google and the AIs
- 03Your website
- 04Social and content
- 05Contact and booking
- 06Follow-up and reactivation
- 07Reputation and reviews
- 08Website legal compliance
In the free assessment we tell you which ones your clinic needs and which to start with.
Flat monthly fee, no lock-in
You know what you pay before you start. Ad spend is separate and you decide it.
Acquisition
499 €/month
Ads, contact within minutes, appointment booking and patient reactivation.
- Ad production: video, image and copy
- Publishing, A/B tests and monthly reporting
- Every patient contacted by call and WhatsApp, within minutes
- Qualification, booking and appointment follow-up
- Reactivation campaigns for patients who went cold
Growth 360
Most chosen999 €/month
Everything above plus your website, your positioning, your content, your social and your reputation.
- Everything in the Acquisition plan
- A fast, optimised website, built and maintained by us
- WCAG 2.1 AA accessibility verified, with a dated report to evidence compliance
- Full SEO audit and technical fixes every month
- Up to 30 articles published on your site each month
- In-depth sector reports that bring patients to your site
- Keyword and competitor research, tracked over time
- Managed presence on LinkedIn, Instagram and Facebook
- Outreach by LinkedIn, WhatsApp and email, with replies handled
- Reviews and reputation managed on your Google listing
Frequently asked questions
Still have one? Message us on WhatsApp or call, and we will answer it straight.
Is it legal to contact my database?
We work only with patients who are already yours and who have an existing relationship with your clinic, respecting data protection rules and opt-outs. We help you check your consents are in order before we start.
What if the patient is annoyed?
The tone is clinical follow-up, not hard selling. We ask whether they were able to continue their treatment. In practice most people appreciate the call, and anyone who asks not to be contacted is flagged and never contacted again.
How many patients come back?
It depends on the size and state of your database, and how long it has gone unworked. In the free review we look at your numbers and give you a concrete expectation rather than a generic promise.
Do I have to give you access to my software?
We can work from an export of your database or connect to your system, whichever you prefer. You decide the level of access.
Are there extra costs?
Call minutes are billed per minute at cost, itemised on your invoice. There is no ad spend on this service, because none is needed.
Do you work with my speciality?
Yes. We work with every kind of private medical clinic: dental, aesthetics, dermatology, physiotherapy, ophthalmology, hair transplant, gynaecology and more.
How much revenue is lying dormant
We analyse your database and tell you how many patients are winnable and what they are worth.
Free analysis of your clinic
Report in 24 h. No obligation.