The patients you already have are worth more than the ones you have not met
Your database holds unclosed treatment plans, half-finished courses of treatment and patients who have not been back in two years. We segment them, call them and message them on WhatsApp until they are back in your calendar.
You pay for resultsNo lock-inOne invoice
0 €
No ad spend
Winning back a patient who already knows you does not cost a click. It just needs someone to call.
Your database is your cheapest campaign.
Every treatment plan that did not close cost money to win: the ad, the call, the first visit, the chair time. It is all paid for and none of it is billed. A patient who has already been to your clinic and walked out with a quote in their hand is the most qualified contact you will ever have, and almost nobody calls them back.
Nobody follows up, and that is where the money is
44%
give up after a single attempt, when most closes need five or more
Brevet Group
21x
more likely to qualify an enquiry when you answer in 5 minutes rather than 30
MIT / Lead Response Management Study
35 - 50%
of sales go to the supplier who responds first
InsideSales / Forrester
We make the fifth attempt, and the sixth, in the right tone and without hounding the patient.
What's included
We work your database like a campaign, with segments, messages and measurement.
- Analysis and segmentation of your patient database
- Identification of unclosed treatment plans and unfinished courses
- Call and WhatsApp campaigns by segment
- Messages matched to the reason they stopped coming
- Post-visit follow-up to keep the patient with you
- Recovery of check-ups and phased treatments
- Appointment booked straight into your calendar
- Report of patients won back and the revenue they brought
How we work
We analyse your database
We go through your records and rank them by likelihood of returning: recent quotes first, long-inactive patients after.
We make contact with judgement
Each segment gets a different message. A quote from three weeks ago is not the same conversation as a patient from three years ago.
We book and measure
We put the appointment in and report how many patients came back and how much revenue they brought with them.
Revenue already sitting in your database, without another euro of ad spend.
The same thing, bought separately
This is the complete patient-acquisition operation for a clinic and what it costs to buy from separate suppliers. The highlighted rows are what this page covers.
| Task | Who does it | Typical cost |
|---|---|---|
| Build and run the ads | Marketing agency | 600 - 1,500 €/mo |
| Chase every enquiry | Reception or your own staff | 1,600 - 2,400 €/mo |
| Book and attend | Your team | On payroll |
| Follow-up and reactivation | Nobody | 0 €, revenue lost |
| Build and maintain the website | Web agency | 300 - 1,200 €/mo |
| Get found on Google | SEO agency | 400 - 1,500 €/mo |
| Publish content and reports | Content agency | 500 - 2,000 €/mo |
| Post on social | Freelance or agency | 300 - 1,200 €/mo |
| Outreach and growth on LinkedIn | Community manager or sales rep | 800 - 2,000 €/mo |
| Manage reviews and reputation | Reputation agency | 300 - 800 €/mo |
Separately
4,800 - 12,600 €/mo
Several invoices, several contacts, and gaps in between them.
With us
from 499 €/mo
One team, one invoice, and nobody waiting on anybody else.
This is one step, not the whole journey
Bringing the patient in counts for little if nobody calls them, if your website does not convince, or if your reviews stall the decision. We cover all seven steps, which is why none of them falls between two suppliers.
- 01Advertising and acquisition02SEO on Google and the AIs03Your website04Social and content05Contact and booking
In the free review we explain how each step fits your clinic and which one is worth starting with.
Clinics already running one joined-up process
Not just more enquiries: a system that turns them into attended appointments.
We have been working with 360 for several years and they have always been professional and reliable. They have helped us grow the business and build steady acquisition funnels that bring a constant flow of patients. They also look after our reputation and our social media.
360 Clinic Consulting helped us stop treating patient acquisition as just advertising. They improved the full process: campaign strategy, lead follow-up, appointment booking and reporting. The biggest change was that every enquiry finally had a clear next step.
Before working with 360, we were generating leads but losing too many because follow-up was inconsistent. Their team gave us a more structured system to contact, qualify and book patients into the clinic.
What stood out was the speed and organisation. Leads were contacted quickly, the messaging was professional, and we had much better visibility over what was happening between the first enquiry and the booked appointment.
360 gave us one joined-up process instead of separate providers working in isolation. Marketing, lead management, appointment booking and follow-up all became part of the same patient acquisition system.
We were spending on campaigns but did not have enough control over what happened after a patient filled in a form. 360 helped us close that gap with faster contact, better follow-up and clearer reporting.
The value was not just in getting more enquiries. It was in improving how those enquiries were handled. The team helped us reduce missed opportunities and turn more interest into real appointments.
360 Clinic Consulting understood that every specialty has a different patient journey. They helped us build a more consistent process across campaigns, WhatsApp, phone follow-up and appointment coordination.
Their approach was practical and focused on execution. Instead of only giving advice, they helped us organise the actual flow from new enquiry to booked visit, including reminders and recovery of patients who had gone cold.
For high-value treatments, follow-up matters. 360 helped us create a more professional patient journey, making sure interested patients were contacted properly, informed clearly and followed up without pressure.
Working with 360 gave us a clearer view of our acquisition funnel. We could see where enquiries were coming from, how they were being handled, and where improvements were needed to generate more attended appointments.
A site scoring 88 out of 100 that was not bringing in patients
We audited the site of a dental group we work with. Technically spotless, and ranking on the first page of Google for eighteen searches, eight of them in the top three. The problem was none of those numbers.
3-clinic dental group
A client of ours
- Over 44,000 patients
- 4.8 stars on Google
- Audit dated 3 August 2026
What the audit said
- 88/100
- overall score
- 100/100
- technical
- 100/100
- content
- 18
- searches in the top 10
And this is what it ranked for
Real positions measured on Google Spain.
- 1[nombre de la clínica] dentista[clinic name] dentistTheir own brand
- 2[nombre de la clínica][clinic name]Their own brand
- 3cómo curar las boquerashow to cure mouth soresInformational query
- 4comida blancawhite foodUnrelated
- 4cómo saber si tengo tonsilolitosdo I have tonsil stonesInformational query
- 5piorrea antes y despuésgum disease before and afterInformational query
- 6tonsilolitos cómo eliminarloshow to remove tonsil stonesInformational query
The diagnosis
The highest positions are their own name, which they already had. Of the rest, not one belongs to somebody who wants to book. A person looking up how to cure mouth sores is not choosing a dentist, and a person searching for white food is not looking for a clinic at all: they land there through a coincidence with the practice name. A hundred and seventeen articles were generating almost all of the traffic and almost none of the appointments.
What we do about it
The job is not to rebuild the site. It is to keep every URL that already ranks, because that is where years of authority sit, and build on top of it what does not exist yet: one page per treatment and one per area, written for somebody who has already decided to be treated and is only choosing where.
This is the part almost nobody does. It is easy to see 88 out of 100 and call the work finished.
Flat monthly fee, no lock-in
You know what you pay before you start. Ad spend is separate and you decide it.
Acquisition
499 €/month
Ads, contact within minutes, appointment booking and patient reactivation.
- Ad production: video, image and copy
- Publishing, A/B tests and monthly reporting
- Every patient contacted by call and WhatsApp, within minutes
- Qualification, booking and appointment follow-up
- Reactivation campaigns for patients who went cold
Growth 360
Most chosen999 €/month
Everything above plus your website, your positioning, your content, your social and your reputation.
- Everything in the Acquisition plan
- A fast, optimised website, built and maintained by us
- Full SEO audit and technical fixes every month
- Up to 30 articles published on your site each month
- In-depth sector reports as a patient magnet
- Keyword and competitor research, tracked over time
- Managed presence on LinkedIn, Instagram and Facebook
- Outreach by LinkedIn, WhatsApp and email, with replies handled
- Reviews and reputation managed on your Google listing
Frequently asked questions
Still have one? Message us on WhatsApp or call, and we will answer it straight.
Is it legal to contact my database?
We work only with patients who are already yours and who have an existing relationship with your clinic, respecting data protection rules and opt-outs. We help you check your consents are in order before we start.
What if the patient is annoyed?
The tone is clinical follow-up, not hard selling. We ask whether they were able to continue their treatment. In practice most people appreciate the call, and anyone who asks not to be contacted is flagged and never contacted again.
How many patients come back?
It depends on the size and state of your database, and how long it has gone unworked. In the free review we look at your numbers and give you a concrete expectation rather than a generic promise.
Do I have to give you access to my software?
We can work from an export of your database or connect to your system, whichever you prefer. You decide the level of access.
Are there extra costs?
Call minutes are billed per minute at cost, itemised on your invoice. There is no ad spend on this service, because none is needed.
Do you work with my specialty?
Yes. We work with every kind of private medical clinic: dental, aesthetics, dermatology, physiotherapy, ophthalmology, hair transplant, gynecology and more.
How much revenue is lying dormant
We analyse your database and tell you how many patients are winnable and what they are worth.