Patient acquisition for plastic surgery clinics
It is a private, expensive and long-considered decision. We attract the patient already thinking about it, handle them discreetly and book the first consultation with your medical team.
From 499 EUR a monthNo lock-inMonthly reporting
Weeks or months
From interest to surgery
Discreet follow-up over that period is what separates a consultation from a procedure.
The patient is not comparing prices. They are comparing surgeons.
They search for weeks, look at results, read reviews and ask in forums before giving their name. By the time they write to you they are one conversation away from deciding, and if that conversation takes two days to arrive they are already talking to someone else. Acquisition here is reputation, discretion and speed, in that order.
Whoever answers first gets the patient
21x
more likely to qualify an enquiry by answering in 5 minutes rather than 30
MIT / Lead Response Management Study
23%
of the companies audited never replied at all to an enquiry sent through their own website
Harvard Business Review, "The Short Life of Online Sales Leads" (2011), audit of 2,241 companies
42 h
was the average time taken to reply by the ones that did respond
Harvard Business Review, "The Short Life of Online Sales Leads" (2011)
Your team is treating patients. We are on the phone with the next one.
What we run for you
Breast augmentation and reduction, abdominoplasty, rhinoplasty, liposuction, blepharoplasty and facial surgery.
- Google, Facebook and Instagram campaigns for your treatments
- Every patient contacted by phone and WhatsApp, within minutes
- Qualifying, booking the first visit and sending reminders
- Reactivating dormant patients and unclosed quotes
- Your website, built and maintained, with a page per treatment
- Ranking in Google and in the answers assistants give
- Up to 30 articles and sector reports published a month
- Social media managed, plus outreach by LinkedIn, WhatsApp and email
- Google reviews watched, answered and improved
- A monthly report with cost per first visit and appointments attended
How we work
We look at your clinic
Your area, your treatments, your competitors, and how interested patients are handled today.
We build the operation
Campaigns, website, content and a contact team. All under your brand and coordinated by us.
We measure and adjust
Cost per first visit, appointments attended and real return. We scale what works and cut what does not.
Price is not what competes here. Trust is.
Client results
Not just more enquiries: a system that turns them into attended appointments.
72
new patient enquiries in the first month
19
appointments recovered from leads that had gone cold
€14,800
in treatment booked by patients the clinic already had
What our clients say
We have been working with 360 for several years and they have always been professional and reliable. They have helped us grow the business and build steady acquisition funnels that bring a constant flow of patients. They also look after our reputation and our social media.
Salud Dental Blanco · MadridBefore working with 360, we were generating leads but losing too many because follow-up was inconsistent. Their team gave us a more structured system to contact, qualify and book patients into the clinic.
Dra Viany · MadridWant to see where your clinic is losing potential patients?
Request a free analysisExplore all our services
You can hire them separately or all together. Open each one to see what it includes and what it costs.
- 01Advertising and acquisition
- 02SEO on Google and the AIs
- 03Your website
- 04Social and content
- 05Contact and booking
- 06Follow-up and reactivation
- 07Reputation and reviews
- 08Website legal compliance
In the free assessment we tell you which ones your clinic needs and which to start with.
Flat monthly fee, no lock-in
You know what you pay before you start. Ad spend is separate and you decide it.
Acquisition
499 €/month
Ads, contact within minutes, appointment booking and patient reactivation.
- Ad production: video, image and copy
- Publishing, A/B tests and monthly reporting
- Every patient contacted by call and WhatsApp, within minutes
- Qualification, booking and appointment follow-up
- Reactivation campaigns for patients who went cold
Growth 360
Most chosen999 €/month
Everything above plus your website, your positioning, your content, your social and your reputation.
- Everything in the Acquisition plan
- A fast, optimised website, built and maintained by us
- WCAG 2.1 AA accessibility verified, with a dated report to evidence compliance
- Full SEO audit and technical fixes every month
- Up to 30 articles published on your site each month
- In-depth sector reports that bring patients to your site
- Keyword and competitor research, tracked over time
- Managed presence on LinkedIn, Instagram and Facebook
- Outreach by LinkedIn, WhatsApp and email, with replies handled
- Reviews and reputation managed on your Google listing
Frequently asked questions
Still have one? Message us on WhatsApp or call, and we will answer it straight.
How do you advertise this without getting shut down?
Carefully. Google and Meta restrict a lot of medical and cosmetic advertising, and a badly run account ends up suspended. We know each platform’s rules and build campaigns that survive them, which is half the work in this speciality.
Is patient privacy respected?
Yes. Contact is discreet, messages never name the reason in something another person might see, and we never publicly confirm that someone is your patient, including when answering reviews.
Is there a minimum contract?
No. The fee is monthly and you can stop whenever you want. We would rather you stayed because it works.
Is the ad spend included?
No. The fee covers our work. You pay Google and Meta directly and you decide how much to invest. Call minutes are billed separately, per minute and at cost.
What if I already have an agency?
We look at what you have and tell you what we would change and why. If your agency is doing a good job, we will tell you that too.
Do you work with small clinics?
Yes. From single-practitioner practices up to groups with several sites. What changes is the volume of campaigns, not the service.
Get a free analysis of your clinic
We tell you where you are losing patients, what a first visit really costs you, and what we would do in the first 30 days.
Free analysis of your clinic
Report in 24 h. No obligation.