Patient acquisition for private practices, and the follow-up nobody else does
We generate new patient inquiries, call and text each one within minutes, arrange the appointment and follow up with people who did not book. We can also contact inactive patients and people with unscheduled treatment plans.
Google and Meta AdsA callback on every inquirySchedulingRecall and reactivation
What we do after the inquiry arrives
An ad generates an inquiry. From there, somebody needs to call, check whether the treatment fits, follow up and arrange the appointment. Our service includes that work.
Included: campaign management, landing pages, CRM, calls and texts, appointment tracking, reactivation and monthly reporting.
From inquiry to booked appointment
We generate the inquiries
Google and Meta campaigns built around the treatments you want to fill.
We contact every one
A call and a message to the new patient within minutes, not the next day.
We follow up
We make several attempts by phone and text at different times.
We book the appointment
A qualified patient gets their first visit put straight into your schedule.
We recover what was lost
We re-contact people who never booked, unsigned treatment plans and patients who stopped coming.
Everything is tracked
See where every inquiry came from, who contacted them and whether it ended in an appointment.
We measure acquisition by booked appointments, not inquiries alone.
Client results
We track what happens from the first inquiry to the appointment the patient attends.
72
new patient inquiries in the first month
19
appointments recovered from leads that had gone cold
$17,200
in treatment booked by patients the clinic already had
What our clients say
We have been working with 360 for several years and they have always been professional and reliable. They have helped us grow the business and build steady acquisition funnels that bring a constant flow of patients. They also look after our reputation and our social media.
Salud Dental BlancoSpainBefore working with 360, we were generating leads but losing too many because follow-up was inconsistent. Their team gave us a more structured system to contact, qualify and book patients into the clinic.
Dra VianySpainWe used to have several agencies and tools running different parts of our marketing, but there was no strategy holding them together. With 360 everything sits in one place: advertising, SEO, the website, social media, online reputation and patient follow-up. Now it feels like there is a team watching the whole process, from attracting the patient to making sure they actually arrive at the clinic.
TricapSpainWant to see where your practice is losing new patients?
Request my free auditWhat changes from one specialty to the next
The journey is the same everywhere. What changes is which treatment is worth advertising, how long a patient takes to decide, and what has to be said to them while they think.
Dental practices
Implants, Invisalign and cosmetic dentistry, and the unscheduled treatment nobody has time to call about.
See how it works
Med spas
A campaign per service and a fast callback, which is what decides who keeps the patient.
See how it works
Dermatology
Separating the medical inquiry from the cosmetic one before anybody picks up the phone.
See how it works
Chiropractic
The new patient call comes in mid-adjustment, and the plan of care quietly stops at visit four.
See how it works
Hair restoration
A decision that matures over months, so the follow-up matters more here than almost anywhere.
See how it worksPhysical therapy
The problem is rarely the evaluation. It is the plans of care abandoned around visit three.
See how it works
Eye care and LASIK
High value surgery decided slowly, and compared against every practice within an hour of them.
See how it works
Plastic surgery
Discretion, regulated advertising, and a consultation that has to be earned before it is booked.
See how it works
Fertility and IVF
The longest and most emotional decision in private healthcare, and the least tolerant of a slow reply.
See how it works
Therapy and mental health
People write at eleven at night. What happens in the next few hours decides whether they come.
See how it works
Flat monthly fee, month to month
You know what you pay before you start. Ad spend is separate and you set it.
New Patients
$1,490/month
Ads, every new patient call and form answered in minutes, appointments booked, and your recall list worked.
- Ad creative: video, image and copy
- Campaign management, A/B tests and monthly reporting
- Every inquiry called and texted back within minutes
- Screening, scheduling and confirmation before the appointment
- Reactivation campaigns for overdue recall and unscheduled treatment
Growth 360
Most chosen$2,990/month
Everything above plus your website, your rankings, your content, your social and your reviews.
- Everything in the New Patients plan
- A fast website, built and maintained by us
- WCAG 2.1 AA verified, with a dated report you can show if asked
- Full SEO audit and technical fixes every month
- Up to 30 articles published on your site each month
- Original research reports that earn links and bring patients in
- Keyword and competitor research, tracked over time
- Managed presence on Instagram, Facebook and LinkedIn
- Outreach by email and LinkedIn, with the replies handled
- Reviews and reputation managed on your Google Business Profile
Prices are in US dollars and there is no sales tax on them. We invoice from outside the United States, so your accountant will want a Form W-8BEN-E from us for the file, and we send it without being asked. There is no annual contract and no cancellation fee.
Frequently asked questions
Still have one? Email us or call, and we will answer it straight.
How do I attract patients to my practice if I have only just opened?
Advertising can start generating inquiries while the practice builds its Google listing and search rankings. We set up both around the treatments and area you want to cover.
How is this different from an advertising agency?
We also manage what happens after an inquiry arrives. We call and text the patient, arrange the first appointment and follow up with people who did not book.
How long until the first patient comes in?
Ads and inquiry follow-up start producing appointments within weeks. Ranking on Google takes between three and six months. That is why you start with the first while the second is being built.
Do I have to change my website or my booking software?
No. We work with what you already have. If your booking system allows an integration, we build it, and if not, we hand the appointments over however you prefer to work with them. If your website is the problem, we tell you so in the assessment and we can take it on.
Who calls the patients, you or my front desk?
We do. Your team carries on running the practice and receives the appointment already booked and confirmed. If you would rather your front desk called, we leave the inquiries ranked by priority so they start with the most likely one.
Can I hire the advertising on its own?
Yes, and there is a page for each piece. That said, if you hire only the ads and inquiries still go unanswered the same day, the result does not change. That is why the entry plan already includes the call and the booking.
How much does it cost?
From $1,490 a month for the New Patients plan, which covers ads, a callback on every inquiry, scheduling and the recall list. Growth 360, at $2,990, adds rankings, your website, content, social and reviews. Month to month, no annual contract. There is a breakdown further down set against what each piece costs separately.
Do you work with my specialty?
Yes. Dental, med spa, dermatology, hair restoration, physical therapy, eye care, plastic surgery, fertility and therapy. Each has its own page with the relevant treatments and patient questions.
How do I know the appointments came from you?
Because it is measured end to end. Every inquiry is tied to the campaign, the search and the ad that brought it, and the calls are recorded. The monthly report is appointments with their source, not impressions or reach.
Request your free patient acquisition audit
How your practice gets inquiries today, how quickly each one is contacted and exactly where patients are lost before booking. Findings and recommendations within 24 hours.
Free analysis of your practice
Report in 24 hours. No obligation.