Therapist marketing for the person who has been meaning to call for months
We generate new inquiries, reply promptly and discreetly, arrange the first session and make one follow-up attempt when someone does not respond.
From $1,490 a monthMonth to monthMonthly reporting
Wide hours
Response coverage
We also cover evenings and weekends.
Therapy inquiries often arrive outside business hours
Someone may send the first message at night after putting it off for weeks. A prompt, discreet reply makes it easier to arrange the first appointment while they are ready to talk.
What we measure for therapy practices
Response time
How quickly a new inquiry receives a discreet reply.
First appointments
How many inquiries book a first session and how many attend.
No-shows and follow-up
Which appointments are missed and whether one discreet follow-up receives a response.
The report covers administrative follow-up only. Clinical decisions remain with your team.
From first inquiry to first appointment
Individual therapy, couples therapy, anxiety and depression, child psychology, eating disorders and neuropsychology.
- Generate the inquiriesCampaigns on Google and social written without clinical language and without promising outcomes, on searches made by somebody already looking for help.
- Respond quicklyContact within minutes during wide hours, including evenings and weekends.
- Make booking easyThe first session is booked in the same conversation, using a script that never mentions the reason for the inquiry.
- Follow up sensitivelyDiscreetly and once only. Nothing in the message identifies why they wrote, in case somebody else in the household reads it.
- Recover what went coldA reminder the day before and on the day to reduce no-shows, and a single retry with anybody who booked and did not appear.
- Track what actually booksPeople who made contact, people who were answered and first sessions attended. Not impressions or reach.
Administrative follow-up only, never clinical. We can respond, schedule and remind. Assessing the case, judging suitability and any decision about treatment always stay with your team, and the moment a conversation moves towards that ground it is handed over.
We reply discreetly and help arrange the first session.
Client results
We track what happens from the first inquiry to the appointment the patient attends.
72
new patient inquiries in the first month
19
appointments recovered from leads that had gone cold
What our clients say
We have been working with 360 for several years and they have always been professional and reliable. They have helped us grow the business and build steady acquisition funnels that bring a constant flow of patients. They also look after our reputation and our social media.
Salud Dental BlancoSpainBefore working with 360, we were generating leads but losing too many because follow-up was inconsistent. Their team gave us a more structured system to contact, qualify and book patients into the clinic.
Dra VianySpainWe used to have several agencies and tools running different parts of our marketing, but there was no strategy holding them together. With 360 everything sits in one place: advertising, SEO, the website, social media, online reputation and patient follow-up. Now it feels like there is a team watching the whole process, from attracting the patient to making sure they actually arrive at the clinic.
TricapSpainWant to see where your practice is losing new patients?
Request a free analysisFlat monthly fee, month to month
You know what you pay before you start. Ad spend is separate and you set it.
New Patients
$1,490/month
Ads, every new patient call and form answered in minutes, appointments booked, and your recall list worked.
- Ad creative: video, image and copy
- Campaign management, A/B tests and monthly reporting
- Every inquiry called and texted back within minutes
- Screening, scheduling and confirmation before the appointment
- Reactivation campaigns for overdue recall and unscheduled treatment
Growth 360
Most chosen$2,990/month
Everything above plus your website, your rankings, your content, your social and your reviews.
- Everything in the New Patients plan
- A fast website, built and maintained by us
- WCAG 2.1 AA verified, with a dated report you can show if asked
- Full SEO audit and technical fixes every month
- Up to 30 articles published on your site each month
- Original research reports that earn links and bring patients in
- Keyword and competitor research, tracked over time
- Managed presence on Instagram, Facebook and LinkedIn
- Outreach by email and LinkedIn, with the replies handled
- Reviews and reputation managed on your Google Business Profile
Prices are in US dollars and there is no sales tax on them. We invoice from outside the United States, so your accountant will want a Form W-8BEN-E from us for the file, and we send it without being asked. There is no annual contract and no cancellation fee.
Frequently asked questions
Still have one? Email us or call, and we will answer it straight.
How do you attract therapy patients without being intrusive?
We work on your online visibility and advertise against searches made by people already looking for help. Follow-up is discreet and limited to booking and administrative reminders.
Is the contact discreet?
Yes, and it is a requirement rather than a preference. Nothing in the message identifies the reason for the inquiry, in case somebody else in the household reads it, and we immediately respect anybody who asks not to be contacted.
Do you cover nights and weekends?
We cover wide hours, including evenings and weekends, so inquiries can receive a reply outside normal practice hours.
Who speaks to the patient, a salesperson?
The person speaking is trained to arrange a first session, not to sell a course of treatment. They do not assess symptoms, they do not give advice and they do not ask about the diagnosis. If the conversation moves beyond that, they pass it to your team.
How do you protect patient information?
We only handle the information needed to arrange the appointment. Nothing in a message identifies the reason for the inquiry, and we agree the data-handling process with you before contact begins.
Can you promise me a number of patients?
No, and anybody promising that in this specialty is guessing. What we do commit to is the response time and the report: you will know how many people made contact, how many spoke to somebody and how many attended.
Is there a lock-in?
No. The fee is monthly and you can stop whenever you want. We would rather you stayed because it works.
Is the ad spend included?
No. The fee covers our work. You pay the Google and Meta budget directly and you decide how much to invest. Call usage is billed separately, per minute and at cost.
Review last month's unanswered inquiries
Tell us how many people contacted your practice and how many reached a first session. With those two numbers we tell you what you are losing and what we would do in the first 30 days. No obligation, and no access to any clinical record.
Free analysis of your practice
Report in 24 hours. No obligation.